Area Rug Cleaning Process

We treat each rug uniquely as they are all different in materials and design.

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Personalized Care at Springer

Area rugs and carpets are not the same, so we use different methods to maintain their quality. Area rugs often have denser pile construction than carpets, making it more difficult to remove dirt once it makes its way into the fibers and down to the rug’s foundation. At Springer, we only clean area rugs in our rug salon. We know your rugs require specialized products and machines that are only possible to use in our warehouse. We offer free pickup and delivery of your rugs on Tuesdays and Thursdays, but can pick up and deliver your rugs whenever works best for you! Once your area rug is in our care, you can feel rest assured that it’s in great hands and will be returned to you looking better than ever.

Why Area Rugs Require Special Cleaning

Rug Materials

Simply vacuuming your rugs won’t effectively remove all pollutants. Some area rugs are precious and fragile and composed of natural fibers, sensitive dyes, and other materials that require special care and attention. If your rugs aren’t professionally cleaned as necessary, they will more quickly show wear and tear. Dirt will dig into the rug as it sees more traffic, which can lead to soil staining and fiber loss. An area rug cleaning professional can remove harmful elements and ensure your rug stays strong.

Cleaning Products

Synthetic carpets can be safely cleaned using heat, high water pressure, and the proper cleaning products only Springer can provide, while many area rugs cannot. Instead, they must go through a hand-washing process using gentler cleaning products. Area rugs require more time and care, and we offer a few packages to choose from for your specific needs. Call us today for a personalized quote!

Before We Clean

We’ll start by evaluating your rug’s condition and checking for any problems. Certain issues like color variations or white knots may exist because of your rug’s weave type. Staining, bleeding, and wear—on the other hand—can sometimes be mended or reversed. Our professionals will address any cause for concern and thoroughly discuss the options for your rug.


After our initial inspection, we’ll move on to the first stage of the cleaning process: dusting. Some rugs can hold up to a pound of dirt in a single square foot before they appear dirty, so this is an important step. We will place your rug face down on a grate that vibrates for a prolonged period of time to shake out any embedded dirt.


Before washing, we’ll test your rug for colorfastness to determine how susceptible it is to running or fading. If necessary, we will set the dyes in your rug by bathing it in a dye stabilizer. Next, we’ll give your rug a cool water bath using wool-safe detergent and soft brushes. The length of time your rug spends soaking will depend on how much soil and spotting needs to be removed. After soaking, we’ll safely rinse your rug with water in our state-of-the-art centrifuge.


During this step, 95 percent of the water in your rug will be removed in our centrifuge. Then, the rug will be placed on a drying rack with air movers until all the water is gone.


We will carefully clean and dry fringe tassels a second time.


The cleaning process ends with our professionals giving your rug a final brush and preparing it to be delivered back to your home.

Rug Repair

Springer provides complete care for your rugs. We can repair everything from fringe or side cords to holes to separation and other types of damage. Most repairs can be made at our shop in Des Moines, but some specialty repairs are completed with the help of area rug weavers across the United States. No matter what, we do everything necessary to ensure your rug is repaired correctly.

area rug laying on a floor rack for cleaning
man vacuuming an area rug before cleaning
are rug ready for cleaning
area rug being washed
area rugs hanging to dry
fringe of an area rug


Free Pickup and Delivery (Tuesdays and Thursdays)

From carpet to hardwood, our professional technicians will clean your floors with precision and care. With affordable prices and a quick installation process, our locally-owned business is ready to provide the purchase or cleaning service you deserve. Check out our Privacy Statement


M-F: 8AM - 5PM

5751 NE 22nd St.
Suite 302
Des Moines, IA 50313


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